1    I:   Where do I start with Latitude
1.1    About this How To Guide
1.2    Latitude topics for different types of users
2    I:   Assumed Knowledge and Conventions
2.1    Users are familiar with the Windows interface
2.2    Users are familiar with the Database interface
2.3    Conventions used in Latitude
2.4    Latitude Shortcuts
2.5    Basic database concepts
2.6    Users of accounting functions are familiar with accounting
2.7    Administrators are familiar with basic utilities and networks.
3    I:   Latitude Overview
3.1    Business Contacts, Contacts
3.2    Projects / Jobs
3.3    Job Site Details
3.4    Quoting
3.5    Capturing Time
3.6    Job Costing
3.7    Job Billing
3.8    Invoicing & Receipting
3.9    Accounting Links
3.10    Register System
4    I:   Quick Start Guide
4.1    Starting to Use Latitude
4.2    Employees
4.3    Clients
4.4    Jobs
4.5    Timesheets
4.6    Invoices
5    S:  Latitude Install, Upgrade and Troubleshooting
5.1    Latitude, Access, Windows, Networks and Hardware
5.2    System Requirements
5.3    Files and Folders
5.4    First Time Installation
5.5    Protect your data from loss
5.6    Disable Microsoft Security Warnings
5.7    Disable Windows UAC
5.8    Upgrading from 9000 to the 9200 series
5.9    Updating 9200 series
5.10    Repair and Compact (Professional Edition ONLY)
5.11    Performance Tips
5.12    Other Performance Tips
5.13    Backup and Restore (Professional Edition ONLY)
5.14    Backup and Restore SQL Database (Business Edition ONLY)
5.16    Latitude Remote Client (LRC) (Business Edition / Corporate Edition ONLY)
6    S:  Automatically deploy new versions of Latitude on all users computers
6.1    Overview
6.2    Requirements
6.3    First Time Setup
6.4    Upgrade client workstation using ADF
6.5    WARNING
8    S:  Set up Discipline and Accounts
8.1    Enter Discipline
8.2    Enter Bank Accounts
8.3    Enter Ledger Accounts
9    S:  Set Up Company Details and Options
9.1    Setup
9.2    General Tab
9.3    Finance Tab
9.4    Multi-Company Option (Business Edition / Corporate Edition ONLY)
9.5    Acct Link Tab
9.6    Job/Task/Emp Tab
9.7    Notify - (Business Edition / Corporate Edition ONLY)
9.8    Time
9.9    Options1 Tab
9.10    Options2 Tab
9.11    Other Tab
9.12    Close the Setup Latitude Form
10    S:  Set Up Work Types
10.1    Overview
10.2    Enter Work Types
10.3    Sort Work Types
10.4    Limit Work Types on Timesheet
11    S:  Set up Employee Types
11.1    Enter Employee Types
12    S:  Set Up Employees
12.1    Open the Employees screen
12.2    Enter Details for Each Employee
12.3    Billing Rates
12.4    How do I calculate hourly cost rates
13    S:  Set up Equipment
13.1    Open the Equipment screen
13.2    Enter details for each item of Equipment
13.3    Estimate actual hourly cost rates
13.4    Enter the Billing Rates for each Piece of Equipment
14    S:  Set up Business Contact Types
14.1    Open the Client Types screen
14.2    Enter the details for your Client Types
15    S:  Set up Business Contact Relationships
15.1    Open the Client Relationships screen
15.2    Enter the details for your Client Relationships
16    S:  Import Clients from your Accounting Software
16.1    Overview
16.2    Requirement
16.3    Import from MYOB
16.4    Import from QuickBooks
16.5    Import from Simply Accounting
17    S:  Set up Billing Type
17.1    Open the Billing Types screen
17.2    Enter the Billing Type details
18    S:  Set up Job Status
18.1    Open the Job Status screen
18.2    Enter the Job Status details
19    S:  Set up State/Province
19.1    Open the State/Province screen
19.2    Enter the State/Province details
20    S:  Set up Country
20.1    Open the Country screen
20.2    Enter the Country details
21    S:  Set up Application Launcher
21.1    Overview
21.2    Add or edit entries in the Application Launcher
21.3    Put the Application Launcher to work
22    S:  Set up Latitude Security
22.1    Overview
22.2    Control Forms
22.3    Step-by-step
22.4    Timesheet security
22.5    Invoice and Timesheet tab security
22.6    Latitude Objects
22.7    Report security
23    S:  Set up Email Notifier (Business Edition / Corporate Edition ONLY)
23.1    Overview
23.2    System Requirements
23.3    Setup Connection Strings
23.4    View Email Logs
24    S:  How do I customise Fields on Screens & Reports
24.1    Overview
24.2    Setup
24.3    What you can do
24.4    What you cannot do
24.5    Test and Use
25    S:  Setup WordLink
25.1    Software Requirements
25.2    File System Setup
25.3    Latitude Setup
25.4    WordLink Output File Name Format
26    S:  Audit Trail
26.1    Overview
26.2    Audit Trail Form
27    U:  Latitude Home Screen
27.1    Home Screen
27.2    Ribbon
27.3    Quick Search Boxes
27.4    Help Me
27.5    Update Notice
27.6    Site Map
27.7    Other Buttons
28    U:  How do I Enter Client/Business Contacts
28.1    Overview
28.2    Enter Client Details
28.3    Enter Contact details
28.4    Job tab
28.5    Invoice tab
28.6    Team tab
28.7    Other Buttons
29    U:  How Do I Enter Jobs/Projects
29.1    Create a New Job
29.2    Enter the main Job Details
29.3    Enter the General Job Details
29.4    Site Tab
29.5    User Fields tab
29.6    Team tab
29.7    Charge tab
29.8    Quote tab
29.9    Invoices tab
29.10    Task tab
29.11    Client References (Business Edition / Corporate Edition ONLY)
29.13    Timesheets tab
29.14    Other Buttons
30    U:  How Do I Use the JobCreator
30.1    Overview
30.2    Types
30.3    Setup Discipline & Custom Fields
30.4    Setup JobCreator Structure
30.5    Generate the next Job Number
30.6    Removing fkeys
30.7    ClientCreator
30.8    Template Job & Folder
31    U:  How do I set Charge Rates for a particular Job
31.1    Charge Rate override using a Rate Schedule
31.2    Charge Rate override using Schedules and Task Types
31.3    Charge Rate override using Employee Class
31.4    Charge Rate override using Work Type
32    U:  How Do I Create a Quote for a Job
32.1    Overview
32.2    Quote Lookup
32.3    Open the Quote screen
32.4    Create a Quote
32.5    Quote Line Items
32.6    Create a Quote using Tasks
32.7    Print the Quote
33    U:  How do I allocate Staff to a Job (Business Edition / Corporate Edition ONLY)
33.1    Overview
33.2    Setup and Allocate Employees/Equipment to a Job
35    U:  What are Tasks
35.1    Overview
35.2    Task Lookup
35.3    Task Screen
35.4    Add Task
35.5    Add subtasks (Business Edition / Corporate Edition ONLY)
35.6    Edit/Delete/Filter Task
35.7    Timesheets and Quotes
35.8    Show Task Using Reports
36    U:  What is the Register
36.1    Overview
36.2    Open the Register screen
36.3    What are the Fields on a Register Item
36.4    How do I add, edit, delete a Register Item
36.5    Drag and Drop Emails, Folders or Files
36.6    How do I add a Register Type
36.7    How do I Transmit a Register Item
36.8    Special Register Document Types
36.9    How do I see Register Items all at once
37    U:  How do I handle Reminders and Notifications (Business Edition / Corporate Edition ONLY)
37.1    Overview
37.2    Assignments
37.3    Define Notify Status (Optional. Register Item, Employee and Equipment Notifications only)
37.4    Register Item Notifications
37.5    Equipment Notifications
37.6    Employee Notifications
37.7    Scheduler Notifications
37.8    My Notifications Latitude View
37.9    Email Notifications
38    U:  Popup Reminders (Business Edition / Corporate Edition ONLY)
38.1    Overview
38.2    Set Popup Reminders
38.3    Create A Reminder
38.4    How you receive pop up reminders
39    U:  How do I use Land / Legal Descriptions
39.1    Overview
39.2    Types
39.3    Elements
39.4    How do I add a Land / Legal Description
39.5    Linking a Land / Legal Description to a Job
39.6    Removing the Link between a Job and a Land / Legal Description
39.7    How do I find a Land / Legal Description
39.8    Grid View
40    U:  How do I Enter Timesheets
40.1    Open the Timesheet screen
40.2    Fill out the Timesheet form
40.3    Auto-fill Timesheet Description
40.4    Duplicate Timesheet entries
40.5    Extra Information on Timesheets
40.6    Timesheet Timer
40.7    Weekly Timesheet
40.8    Timesheet Printout
40.9    Overhead Timesheets (Corporate Edition Only)
41    U:  How do I allocate Productivity to each Employee
41.1    Overview
41.2    Open the Invoice Productivity screen
41.3    Allocate Productivity
42    U:  How do I Filter Records
42.1    Overview
42.2    Using Filter
42.3    Using Query Builder
42.5    Add a Criteria in the Filter
42.6    Removing Filter
43    U:  How do I run Reports
43.1    Open the Report screen
43.2    Select Report Type
43.3    Run Report
43.4    Reference Your Favorite Reports
43.5    Running Gantt Charts
43.6    Export Reports to Excel
43.7    Output PDF Reports
43.8    Customising Headers of Printed Reports
44    U:  How do I create a To Do Schedule
44.1    Overview
44.2    Open the To Do Schedule screen
44.3    Add/Edit/Delete Diary Items
45    U:  How do I create a To Do
45.1    Overview
45.2    Open the To Do screen
45.3    Customising the To Do List
45.4    Add/Edit/Delete a To Do item
46    U:  How do I take Phone Messages
46.1    Open the Phone Messages screen
46.2    Enter the Phone Message
46.3    Find Phone Messages in the Register
47    U:  How do I receive Phone Messages
47.1    See whether you have any Phone Messages
47.2    Open the To Do screen
47.3    Action a Phone Message
48    U:  How do I create a Mailing List/Labels
48.1    Overview
48.2    Print Labels
48.3    Reports
48.4    Custom Mailing List/Labels
49    U:  How do I keep our Office Procedures and Miscellaneous information
49.1    Use the Office Notes screen
49.2    Open the Office Notes screen
49.3    Enter new information
49.4    Edit existing information
49.5    Securing your information
49.6    Printing Office Notes
50    U:  How to Use the Lati Reporter
50.1    Overview
50.2    Download LatiReporter
50.3    Setup
50.4    System Requirement
50.5    Open LatiReporter
50.6    Design a Custom Report
51    U:  How do I create Word Documents using Latitude Data
51.1    Overview
51.2    Creating a Word Template
51.3    Modify a sample template
51.4    Creating a Word document from Latitude
51.5    Common Wordlink Errors
52    U:  LatiWeb
52.1    Overview
52.2    Interface
52.3    Timesheets
52.4    Client
52.5    Contact
52.6    Job
52.7    Register
52.8    Fixes for LatiWeb Errors
53    A:  How do I enter Disbursements
53.1    Set up Disbursements as Timesheets
53.2    Set up Disbursements Work Type
53.3    Standardize Disbursement Rates across the Business
53.4    Enter Disbursements
54    A:  How do I raise an Invoice
54.1    Overview
54.2    Create the new Invoice
54.3    Invoice Header
54.4    Enter Invoice Lines
54.5    Allocate Timesheets
54.6    Allocate Disbursements
54.7    Enter Invoice Description
54.8    Multi-Line Invoice
54.9    Crew Invoice
54.10    Progress Claim Invoice
54.11    Produce the Invoice
54.12    Write-off the balance of an Invoice
54.13    How do I handle orphan Invoice totals appearing on last page of a Multi-line Invoice.
54.14    Search an Invoice
54.15    Filter an Invoice
54.16    Delete an Invoice
54.17    Bulk Update Timesheet Charge Rates & Amounts
54.18    Prepayments
55    A:  How do I export my Clients and Invoices to my Accounting Software
55.1    Overview
55.2    Export to MYOB
55.3    Fixes for MYOB Errors
55.4    Export to QuickBooks / Reckon
55.5    Fixes for QuickBooks / Reckon Errors
55.7    Fixes for Sage (Simply Accounting) Errors
55.8    Export to Sybiz
55.9    Easy Access to Accounting Links
55.10    Export to Xero
57    A:  How do I process Receipts
57.1    Overview
57.2    Open the Receipts screen
57.3    Enter the Receipt details
57.4    Enter Partial Receipts
57.5    Enter a Discount
57.6    Overpayments
57.7    Deposits / Prepayments / Advance Receipts
57.8    Charge Fees
57.9    Delete Duplicate or Incorrect Receipts
57.10    Find Receipts
57.11    Filter Receipts
57.12    Print Receipts
58    A:  How do I export Receipts to my Accounting Software
58.1    Overview and Considerations
58.2    Export to MYOB
58.3    Export to QuickBooks
59    A:  How do I make a Payment
59.1    Open the Payment screen
59.2    Enter the details of the Payment
60    A:  How do I track Accounts Receivable
60.1    Use the Register to track Receivables
60.2    Print Statements for Overdue Accounts
61    A:  How do I link to my Payroll system
61.1    Overview
61.2    Manual Payroll
61.3    Set up Latitude to export Timesheets
61.4    Set up QuickBooks to import Timesheets
61.5    Set up MYOB to import Timesheets
61.6    Capture Payroll information
61.7    Export to PowerPay
61.8    Export to MYOB
61.9    Export to QuickBooks
61.10    Common Export Errors
62    A:  How do I perform a Bank Reconciliation
62.1    Open the Bank Reconciliation screen
63    A:  What do I do at the end of the Fiscal Year
63.1    Before You Start…
63.2    Reconcile Bank Statement to 30 June
63.3    Change Opening Balance of Bank Account
63.4    Repeat above for all of your bank accounts
63.5    Change Latitude Financial Year
63.6    Finish off the Bank Reconciliation
71    U:  How Do I Record Job Details for Field Teams? (Business Edition / Corporate Edition Only)
71.1    Overview
71.2    Set Up a Field Ticket
71.3    Set Up a Field Ticket Style
71.4    Assign a Field Ticket Style to a Job Type
71.5    Create a Field Ticket
71.6    Reviewing Timesheets and Disbursements
71.7    Search for Field Tickets
81    U:  Workflow (Corporate Edition Only)
81.1    Overview
81.2    Benefits of Latitude Workflow
81.3    Getting Started
81.4    Set Up Workflow Templates & Configuration
81.5    Workflow Screen
81.6    Starting Workflow
81.7    Notifications
82    U:  Latitude Viewer (Business Edition / Corporate Edition Only)
82.1    Overview
82.2    Latitude View
82.3    My Notifications Latitude View
82.4    Project Actions Latitude View

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