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58.1 Overview and Considerations

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58.1.1 Latitude exports Receipt (Customer Payment) details to specially formatted text files which can be imported into MYOB or QuickBooks.

 

Before you do this, you must consider that:

 

Different versions of MYOB or QuickBooks may use different import file formats. Test the compatibility of your MYOB or QuickBooks version with a Latitude export file by running the import on a test copy of your accounting database before performing this operation with your 'production' accounting database.

 

Latitude will export the same group of receipts multiple times, if you run the MYOB or QuickBooks import twice for the same set of Receipts, your Customers will be credited twice. Avoid this problem by making sure you run the import only once for each group of receipts. If you have imported the same receipts twice, you must search for and delete the duplicate receipts manually.

 

58.1.2 The order you import Invoices and Receipts is important as you cannot have a receipt without an invoice. Import Invoices into your accounting program before you try to import Receipts for those Invoices.

 

58.1.3 If a discount applies to a receipt, the discount must be entered into your accounting software manually.

 

58.1.4 Ensure that Latitude is configured correctly before you try to export for the first time. Read the "Before you run Setup Latitude" section, particularly "Enter your bank accounts on the Bank Accounts screen" topic of this How To Guide and confirm that your copy of Latitude is setup correctly.